What you will learn
How to choose the correct Eazyle entry point and what information support needs when access does not behave as expected.
Back to Learning HubBack to all guides
Access and support guide
Workspace access troubleshooting
How to choose the correct Eazyle entry point and what information support needs when access does not behave as expected.
Try this first
Confirm the product, account email, expected workspace, and invitation or reset link before opening a support request.
Where it shows up
Access guide, password reset, invitation acceptance, customer portal, and support intake.
Practice checklist
Practice the workflow.
Open the Access and support product and find the related workspace or menu area.
Complete the first example with one customer, employee, campaign, job, plan, or client.
Check the result in the matching report, dashboard, export, or support view.
Next step